How To Create A Content Review Process In A CMS
IntermediateQuick Answer
TL;DR
Creating a content review process in a CMS involves defining review criteria (brand voice, accuracy, SEO), assigning reviewer roles, configuring review stages with status fields, enabling inline commenting or annotation tools, and setting deadlines for each review cycle. The goal is a repeatable process where every piece of content gets consistent quality checks before publication.
Key Takeaways
- Define review criteria before configuring your CMS—reviewers need to know what they are checking, not just that they need to check something.
- Assign reviewer roles with explicit permissions so the right people can access and act on content at each stage.
- Use inline commenting tools to keep feedback attached to the content, not scattered across email threads.
- Set SLAs (service-level agreements) for each review stage to prevent content from stalling in queues.
- Treat the review process as a living document—audit it quarterly and adjust based on where bottlenecks appear.