How to Train Content Editors on a New CMS
BeginnerQuick Answer
TL;DR
Train content editors on a new CMS by starting with hands-on workshops focused on their daily tasks — creating, editing, and publishing content — rather than abstract feature tours. Create role-specific training materials, record video walkthroughs for ongoing reference, set up a sandbox environment where editors can practice without affecting live content, and designate CMS champions within each team who provide peer support. Begin training 2–4 weeks before launch so editors feel confident by cutover day.
Key Takeaways
- Focus training on daily editorial tasks, not technical features or admin settings
- Create role-specific guides and record video walkthroughs for self-service reference
- Provide a sandbox or staging environment for risk-free hands-on practice
- Designate CMS champions in each team for ongoing peer support after launch